Health Exchange for State of Vermont
- Member Services
- Triage customer needs
- Enroll/Cancel customers in private insurance/medicaid policies
- Handling billing issues, provider issues, pharmacy issues
Full Service Insurance Agency
- California Licensed Insurance Agent # 4002224
- Auto, Home, Health & Commercial Agency
Pharmaceutical Benefits Management Company (PBM)
- Manager – Process Management
- Worked with a team to develop & implement a controlled process management system on a company wide basis. (Compliance 360)
- Worked to research & plan the implementation of a new ERP system (Oracle EBS) to replace our current accounting system
- Worked with various departments to assist in the creation & documentation of their policies, procedures, work instructions & other documents
Secured Credit Card Company
- Chief Marketing Officer
- Increased lead generation via the internet
- Worked to raise additional investment allowing the company to grow nationally
- Unique business model developed
Search Engine Friendly Web Design
- Founder & Owner
- Custom Web Design
- On page search engine optimization
- PPC Set-Up(Google, Yahoo & MSN
- Search Engine Marketing Consulting & Coaching
Full Service Interactive Agency
- Director of Business Development
- Assisted in creating partnership & integrating with traditional advertising agency.
Online Website for College Students
- Director of Business Development
- Acquired estudentloan.com, an online financial aid tool to assist students find the best loans for their education needs.
- Established a partnership with the National Association of College Stores(NACS) to provide an e-commerce product to all college bookstores nationwide.(ecollegestore.com)
- Developed an advertising model to attract national advertisers
- Sold CollegeStudent.com to CollegeClub.com in December of 1999.
Licensing of WB Characters in Asia Pacific
- Director of Licensing (Asia Pacific)
- Based in Hong Kong
- Responsible for licensing activities in the following countries: South Korea, Thailand, Malaysia, Taiwan, Hong Kong and the Philippines
- Established an office in South Korea. Hired the General Manager
- Increased revenues in all the above countries
- Manged local relationships with worldwide licensees
- Participated in outlining a business plan to enter China and India
Asia Based Sports Marketing Company
- Managing Director – Spectrum Japan (News Clipping)
- Lived in Tokyo, Japan
- Established an office in Tokyo
- Responsible for managing all events in the Japanese Market
- Responsible for sales, marketing and operations of the Salem Open-Osaka, An ATP Tour Tennis Event
- Responsible for sales and marketing of Japanese based volleyball events, part of the Women’s World Volleyball Grand Prix
- Signed Title Sponsor for Asian Golf Tour
SCHOOLS
Masters of International Management
Bachelor Degree in Business
Fall 1984 Voyage
High School Diploma